Macro Listener Troubleshooting

User Deletion Requests “Status Code 404”

404 typically means that the “target” wasn’t found. This could be because the URL they’re aiming at is wrong or the user isn’t in the system.

What to check for:

Confirm the API endpoint URL is correct.

Why:

The endpoint URL may not direct to an existing resource. Ensure that your endpoint URL directs correctly to the desired resource. If the URL is wrong, then the user may exist in the system and need to be deleted, but Centercode’s listener isn’t receiving the request.

Suggested Solution:

Update the API endpoint and try the API call again.

What to check for:

Confirm the users within the deletion request exist within Centercode.

Why:

If the users do not exist within Centercode then the API cannot complete the request due to non-existent users.

Suggested Solution:

This is okay - it means that the connection is working as intended. If the user doesn’t exist, then there’s no user data in the system. Mission accomplished.